filters
state:
Show
city:
Show
product:
Show
I live in a Rait managed property in Waukegan, Illinois. I came home from work on Thursday and discovered the heat in the apt. wasn't working. I called the management office and a maintenance man showed up. He said the pilot light went out and supposedly re-lit it. ...
Read more
1.5
I liked
  • Close to work
  • Apartments were reasonable in price
I didn't like
  • Maintenance
  • Office staff are very unprofessional
#772464
Reply to reviews
I moved to an apartment over 3 years ago and moved recently because the management of this place was horrible. During the time I lived there it switched ownership to first Jupiter and then that became Rait Residential. When that happened, maintenance requests I...
Read more
#769011
Reply to reviews
the apartment manager at Las vistas apartments in Phoenix is embezzling $ from company by making tenants pay more. also lying under false pretense to get people to sign renewal of leases by printing copy of lease with $x.xx amt then when you agree and sign for 1...
Read more
#745699
Reply to reviews

Rait Residential Apartment Rental Review

Rait Residential
#603813
1.5
Details
They threaten to evict you and theyre management is terrible then when you make arrangments to pay your rent they dont put it in the system then the sheriff comes and puts papers on your door
Comment
Show
Customer service
Website
the phoenix az las vistas property has the rudest office/property manager(person) i have ever meet in my life!!! I am a grown adult whom has been in customer service positions for the last 20 yrs, i have seen & dealt with many rude individuals BUT, LORRAINE from...
Read more
Anonymous
Anonymous

I do believe that this manager at Las Vistas apt needs to go to a people-oriented class because she sucks dealing with people she's rude disgusting and I Know It All if you wa...

2.3
#744796
Reply to reviews
This is the most horrible management company I have ever worked for!! I wouldn't recommend my worst enemy to work for this company! They have no clue what it means to manage properties or manage people. Their expectations are unreasonable. Its sad when you have upper...
Read more
Anonymous
Anonymous

I know I work for them and love my job, however there is no backing from your regional manager or upper staff. I have been with the company over 3 years, and to say the new p...

#731905
Reply to reviews
Chris, the regional manager contacted me and totally resolved my concerns about notice of specific entry into my apartment! I tried to place this directly under the complaint but it will not show! Had reference to a letter to Jeff Millio ! Everything is now great; a...
Read more
#718874
Reply to reviews
I have grown very tire of the noise violations being allowed to go on by the management staff here. On October 16,2015,at 3:30 a.m.,the police had to be called because two groups of residents were yelling,screaming and playing their car radios so loud in the parking...
Read more
#718479
Reply to reviews
As a resident of a RAIT property paying $1200 for a one bedroom in Memphis TN at Miller Creek, we were informed that we cannot use the clubhouse for any use. I asked Amy of RAIT why not and her reply we just don't allow it, no apartments do. That is a false statement....
Read more
Anonymous
Anonymous

I had the opportunity to tour the property and is considering moving into one very soon. And wanted to know a little about the community , is it a great place for the price yo...

1.0
I didn't like
  • Office staff are very unprofessional
#715600
Reply to reviews
Just had our units inspected and was told by inspector to call in a work order to the front office to have my patio wall recemented due to cracking. Did so the next day but nearly two weeks later and still haven't heard or seen maintenance since putting in my work...
Read more
Anonymous
Anonymous

We are in the same boat we are breaking our lease early, no hot water 9 days, fridge went out for 5days, mold and cabinets rotting and collapsing.

2.0
I liked
  • Maintenance people
I didn't like
  • Office staff are very unprofessional
#715276
Reply to reviews
I'm currently having problems with rait residential over no notice of spefic entry. Ill see how it goes with complaint letter to jeff milio!
Read more
Anonymous
Anonymous

Chris the regional manager resolved the problem for me to my complete satisfaction ! I appreciate the management follow up!It was obvious to me after talking with Chris that ...

Anonymous
Anonymous

Problem totally resolved! Thanks to Chris regional manager! Great apartment here in Tucson I appreciate the follow up by management at Rait Residential!Notice of entry is ve...

#710214
Reply to reviews