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This year living here has been horrible. Constant maintenance problems. They take several weeks to fix. They tell us it will be fixed the next day and they don't fix it, call back, again they don't fix it. Everything from dryers and washers, to water, heating, air,...
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Shelby County, Tennessee
I didn't like
  • Maintenance
  • Office staff are very unprofessional
  • Painted countertops
#774400
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I would not recommend this complex to veterans. The office staff is not very empathetic and they have no consideration for their tenants. I was late paying my rent due to loss of employment and a VA funded agency approved me to receive rental assistance however it was...
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Anonymous
Anonymous

Flash that vet card much?When you signed the lease did it say they would work with you because you're a vet? Here's the thing on wanting an apartment to "work with you." You c...

1.0
#772828
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I live in a Rait managed property in Waukegan, Illinois. I came home from work on Thursday and discovered the heat in the apt. wasn't working. I called the management office and a maintenance man showed up. He said the pilot light went out and supposedly re-lit it. ...
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1.5
I liked
  • Close to work
  • Apartments were reasonable in price
I didn't like
  • Office staff are very unprofessional
  • Maintenance
#772464
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I moved to an apartment over 3 years ago and moved recently because the management of this place was horrible. During the time I lived there it switched ownership to first Jupiter and then that became Rait Residential. When that happened, maintenance requests I...
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#769011
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the apartment manager at Las vistas apartments in Phoenix is embezzling $ from company by making tenants pay more. also lying under false pretense to get people to sign renewal of leases by printing copy of lease with $x.xx amt then when you agree and sign for 1...
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#745699
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Rait Residential Apartment Rental Review

This is suppose to be a gated community, why has the gate been broke and open for 4 months? Whose checking on your unprofessional management staff? Why have a contract if you can add an addendum at any time? Why are lights out on the stairs for weeks? Have you wonder why people keep moving out?
2.3
Details
Customer service
Product or Service Quality
Website
#745458
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the phoenix az las vistas property has the rudest office/property manager(person) i have ever meet in my life!!! I am a grown adult whom has been in customer service positions for the last 20 yrs, i have seen & dealt with many rude individuals BUT, LORRAINE from...
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Anonymous
Anonymous

I do believe that this manager at Las Vistas apt needs to go to a people-oriented class because she sucks dealing with people she's rude disgusting and I Know It All if you wa...

2.3
#744796
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This is the most horrible management company I have ever worked for!! I wouldn't recommend my worst enemy to work for this company! They have no clue what it means to manage properties or manage people. Their expectations are unreasonable. Its sad when you have upper...
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Anonymous
Anonymous

I know I work for them and love my job, however there is no backing from your regional manager or upper staff. I have been with the company over 3 years, and to say the new p...

#731905
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Chris, the regional manager contacted me and totally resolved my concerns about notice of specific entry into my apartment! I tried to place this directly under the complaint but it will not show! Had reference to a letter to Jeff Millio ! Everything is now great; a...
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#718874
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I have grown very tire of the noise violations being allowed to go on by the management staff here. On October 16,2015,at 3:30 a.m.,the police had to be called because two groups of residents were yelling,screaming and playing their car radios so loud in the parking...
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#718479
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